How Does the City of New Albany Indiana Read Water Meter

Water Service

Although New Albany owns all of the h2o mains within metropolis limits, it contracts with the Metropolis of Columbus to provide water service and to maintain all public water mains. Service lines from the adjourn to the home are the maintenance responsibility of the homeowner.

• To written report rusty water, please telephone call the Columbus Sectionalisation of H2o at 614-645-7691.
• To report h2o breaks, please call Columbus Sectionalisation of Water at 614-645-7788.
• For billing concerns, call Columbus Division of H2o at 614-645-8276. The City of Columbus handles all h2o billing.

For more information nigh the Urban center of Columbus Partition of H2o visit Columbus Public Utilities.

Sanitary Sewer Maintenance

The New Albany Public Service Department maintains more than 60 miles of sewer lines that connect to 3,600 individual customers. These sewer lines are located mainly in the street right-of-fashion or public easements and are generally connected to sanitary fixtures inside properties, including toilets, sinks, bathtubs, showers, and washing machines. Almost all interior plumbing inside a holding (excepting the sump pump) is used to transport waste matter water from the property to city sanitary sewer pipes, and ultimately, to the City of Columbus to be treated at their wastewater treatment plant.

New Albany public service crews routinely inspect sewer lines by utilizing a remote "sewer cam" video camera and prioritize maintenance and replacement schedules based on years of collected data and analysis. As part of this maintenance, crews may conduct tests to place cracks that can cause sewer leaks. Cleanings occur when grease, roots or other deposits cause clogs inside sewer lines. Crews may likewise routinely power wash sewer main lines in known trouble areas even when there are no axiomatic problems to clear pipes for proper flow and remove slight obstructions.

When sanitary sewer maintenance is necessary, New Albany public service crews volition notify residents of the piece of work to exist done in their neighborhood. When possible, all cleaning will be conducted on public holding, but workers may be required to admission back k or side yard easements equally some manholes are located in these easements (for more information about manhole maintenance, delight view the Sewer Manhole Maintenance department below i).  Homeowners practise not demand to be home for crews to perform this work and crews will not need to enter homes.

Storm Sewer Maintenance

The New Albany Public Service Department is responsible for a 62 miles storm sewer system covering both residential and commercial developments. Storm water is conveyed through many different methods like curb drains, catch basins, structural pipes, culverts, ditches, swales, dry ponds and wet ponds. These systems are used to command tempest h2o run-off during rain events past removing water quickly from surface areas, thus reducing flooding on roads and properties. Through annual maintenance and inspection of these systems, service crews preserve the integrity and operational effectiveness of the city'due south tempest water collection organisation.

Notices of Sanitary Maintenance Work

If you receive a discover that sanitary maintenance work will be happening around your surface area:

• Put all toilet lids down and secure them with plastic wrapped around the bowl the day(s) of the schedule work.

• Plug all basement floor drains.  This can be achieved past purchasing an bodily floor drain plug at a local hardware store or stuffing rags into the drain with a weighted downward board to agree the rags in place.

• Remove the washing auto bleed pipe from the stand pipe and cover the stand pipe with a plastic bag secured to the pipe.

• Cascade water in all sinks and drains if any foul odors occur afterwards the performed maintenance.

Sewer Manhole Maintenance

• All manholes must exist accessible for routine inspections and maintenance. Those residents who want to hibernate a manhole on their holding may place a lightweight planter or other easily moveable object on top of the manhole, only whatever object must be small plenty that crews can easily motion the object by hand with no special equipment.

• Manholes cannot exist cached because they demand to be easily accessible.

• Manholes may need to be raised to grade. If raising is necessary, digging volition be required.  Subsequently performing the necessary digging, crews will to the best of their ability return the property to basic original conditions by performing seeding or laying mulch as needed effectually the manhole.

• Crews may need to admission these manholes on your private holding. Typically, if your k needs to be accessed, you will receive a alphabetic character or a door hanger will be placed at your residence if the maintenance is planned. Whether planned or an emergency, if crews program to be at your residence for longer than one hr, nosotros will endeavour to make direct contact with someone at the residence to alert them to the necessary work.

• BE ON THE LOOKOUT! If yous see an inundation manhole, detect a sewer odour or observe evidence of sewer on the ground or in a stream, please study this by calling the Public Service Department at 614-855-0076 (or the New Albany Constabulary Department at 614-855-1234 after five PM on weekdays or anytime during weekends).  With your help, we tin can go along the lines flowing!

Preventing Dorsum-Ups In Your Home

Here are tips to preclude back-ups from happening:

• NEVER cascade grease down drains or into garbage disposals. The grease will turn into a hard solid that blocks lines and can result in a sewer back up. Let grease cool down and dispose of it in the trash.

• Putting food down a garbage disposal in your kitchen sink tin be a convenient method of throwing away leftovers. Nonetheless, many foods, such as certain vegetables and vegetable skins, have natural oils in them. These food particles can convert into grease in your pipes and sewer service line. Frequent employ of a garbage disposal tin can contribute to blockages in service and principal lines.

• Roots from copse tin can grow into sewer line joints and obstruct flow. Currently, metropolis crews do not inspect individual sewer laterals; such laterals are the responsibility of the homeowner. If the city ultimately determines that a client's service line is blocked by root growth, the resident must contact a licensed plumber to have the line cleaned from the house to the sewer drain. If there are several mature trees in your yard located near or around where your service line runs, you may desire to periodically have the germ-free sewer service line checked and/or cleaned out by a plumber, especially if your toilets, sinks, etc. are experiencing frequent blockages or backups.

• BE ON THE Sentry! If y'all run into an overflowing manhole, detect a sewer scent or observe evidence of sewer on the ground or in a stream, delight report this by calling the Public Service Department at 614-855-0076 (or the New Albany Constabulary Section at 614-855-1234 after 5 PM on weekdays or anytime during weekends).  With your assistance, nosotros tin can proceed the lines flowing!

Foul Odor Or H2o In Your Basement

• Terminate running water, flushing toilets and taking showers in the home. If possible, turning off the water in the home is advised.

• Immediately phone call the New Albany Public Service Section at 614-855-0076 (or the New Albany Police Department at 614-855-1234 later 5 PM on weekdays or someday during weekends). Even if you suspect the problem may be on your private holding service line, information technology is best to call the city first earlier you lot telephone call a plumber.  Crews will check main lines to identify and correct the problem or determine whether the homeowner needs to call a plumber.) This footstep could save you an unnecessary plumber's beak!

Contact

Public Service
7800 Bevelhymer Road
New Albany, OH 43054

Phone: 614-855-0076
Fax: 614-855-8585
publicservice@newalbanyohio.org

"New Albany, Ohio is America'due south best suburb."

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Source: https://newalbanyohio.org/answers/water-and-sewers/